You are here
Allen & heath qu16.
The market for compact digital desks is hotting up. Has Allen & Heath's latest contribution got what it takes to fend off the competition?
The small-format portable digital mixer marketplace is currently a healthy and expanding one, with some models on at least their second version and with new models bringing new feature sets. The new QU16 from Allen & Heath has generated a lot of interest in the audio world, not least because of its inbuilt multitrack recording ability, and on numerous occasions I've been asked if I've seen one, tried one or bought one yet. I can now answer 'yes' to at least the first two of these questions...
After unpacking the QU16, I switched it on and was immediately impressed by how quickly it booted up, being completely ready for use in about 10 seconds. In a bit of a departure from my usual method, I decided to read through the user guide before trying anything clever (well, I did plug in an iPod and some headphones just to check it was working), and I noticed that a number of functions were flagged as being unavailable in version 1.0 of the firmware. One of these was the ability to create a custom user fader layer, and when I checked by pressing the appropriate buttons, sure enough that didn't work. So I downloaded the latest version from the Allen & Heath web site and installed it — hello custom fader layers and more! I did have to change my USB stick for a larger one because the QU16 prefers to see at least 4GB when formatting, but after that the whole process was automatic and painless, and the additional features were available as described in the release notes.
The Simple Life
One of the more confusing aspects of digital mixers is often the signal routing, and because this is the first thing I set up when getting acquainted with a new surface, it's usually not long before I'm into a bit of head-scratching and user-guide action to get all the ins and outs just where I want them. This is absolutely not an issue with the QU16, as it really is a simple, straightforward mixer which is about as easy to use as a teaspoon. There are 16 mono inputs (channels 1 through 16), which are all equipped with both XLR microphone and TRS line sockets, and there are a further three pairs of stereo line inputs (ST 1, 2 and 3) of which two have TRS inputs only, normalled for mono sources on the left jack, and ST3 is accessed via a stereo mini-jack on the top panel and also serves as the USB stick stereo input. To use the main analogue inputs and outputs there's no internal soft patching necessary, and you can start using the QU16 straight away with its factory settings: the hardware inputs are controlled by their respective faders, so it's just not possible to go wrong here. On the output side there are main left and right XLR connectors, and 10 further mix-bus outputs of which four are mono and the remainder are arranged in stereo pairs, again all appearing on XLR connectors. There are also digital inputs and outputs, including bi-directional USB (B type) and a Cat5 dSnake port, for use with Allen & Heath's proprietary digital snake and monitor systems. A standard AES3 digital stereo output is also present, and can be fed by various sources via internal patching. Just because the QU16 is simple to use doesn't mean that it's short on flexibility, and there are plenty of routing options when it comes to feeding output buses, effects engines, digital I/O and so on.
As with most digital consoles, each channel has its own fader, mute and solo/PFL buttons, but all the rest of the normal channel-strip controls are found within the Channel Block, which is used to control whichever input channel is currently selected for processing. The Channel Block contains a comprehensive set of 'one knob per function' controls, which are logically and clearly laid out in a large section at the top of the surface, and they are complemented by and used in conjunction with a large LCD touchscreen to monitor and adjust every accessible parameter within the QU16.
The mono and stereo inputs have slightly different controls, but everything you'd expect to find — or ever reasonably need — is right there. The preamp section allows input trimming, individual 48V phantom-power switching, polarity switch, delay, pairing to an adjacent channel, and the ability to insert internal effects. The screen display shows which input source (local analogue, dSnake or USB) is selected, and this is where input selection is made.
Other functions in the Channel Block include a compressor and gate, which have a single rotary threshold control but with access to more detailed parameter settings via the touch screen. The more I used it the more I found this to be a main theme of the QU16: that the advanced functions don't get in the way of the basic operating controls, but it's all there if you want it. The EQ section is four-band fully parametric, with a really nice smooth feel and sound, and a good clear display of what's going on. The four bands all have dedicated physical controls but can also be adjusted via the screen/encoder function. They are labelled LF, LM, HM and HF but can all be operated across the entire frequency range of 20Hz to 20kHz, and all have the same degree of control available — the only difference is that the LF and HF sections have shelf-curve options as well as the variable-width bell curves. All of the channel processing functions work in an obvious and predictable way, and what you hear ties up with what the screen is showing you.
The compressor and gate are very easy to use and I like the way you can see what's going on by viewing the curves and monitoring input/output levels on screen — I was even able to use it as a teaching aid to explain to our newest assistant how the dynamics processors were working.
Input sources can be selected as analogue or digital, either from the corresponding XLR/TRS input on the rear panel or from the USB inputs, by using the touchscreen. In this way you would be able to play several recorded tracks from an external USB hard drive alongside live tracks from stage, and I can think of various shows I've run where that would have been a very welcome option.
Groups & Buses
The QU16 is well endowed in the mix-bus department, and in addition to the main left/right FOH mix there are 10 other output buses and two dedicated effects buses. Because six of the mix buses are stereo and therefore only require one fader per pair, there are enough physical faders to control the line inputs, effects returns and mix buses all within the second layer, and so once again everything is kept simple and neat. And of course, the master fader is separate and therefore always available, no matter what the other 16 faders are controlling.
A row of buttons down the right-hand side selects the various bus mixes, and brings up each mix in a 'sends on faders' configuration, where the LR master fader becomes the mix fader and the mix inputs are all on the other two fader layers. This is by far the quickest and easiest way to manage the mix buses, whatever they are being used for, but the mix sends can also be controlled on a per-channel basis by using the channel mix sends screen, where pre/post settings can also be chosen. For a basic stereo main mix with a few auxiliary sends, nothing needs to be patched and you can be up and running in literally under a minute, but as ever there are more options available if needed.
Metering is arguably more important on a digital mixer, as the surface can at any one time be operating in more than one mode, and the QU16 provides a simple three-way LED indicator on each channel to show signal detection, signal at a 'good' working level and peak warning — a simple but effective green-green-red system. The main output meters (also used for P/AFL settings) are nice, bright 12-segment ladders and all metering is reflected on the appropriate screen display. There's also an overall meter view screen, which shows all the inputs and mix levels together; I noted that the display shows channels 1-16 at the top with the stereo inputs and mix buses underneath, which is the other way round to the actual surface layout.
As a live sound mixer the QU16 is about as easy to use as it gets, and the provision of a dedicated talkback mic input (with phantom power) means that you don't have to tie up a local input, which is sometimes the case with compact desks. The talkback is of the press-and-hold type, and while it doesn't have a dedicated surface control for level, this can be set within the relevant screen using the encoder.
The QU16 has four independent effects processors, which contain a large array of useful presets as found in the iLive consoles, with detailed editing of parameters available. The effects are stored in a library arranged by processor type (reverb, delay, ADT, chorus and so on), and are recalled from the effects screen. The initial factory presets cover most requirements, but can be fine-tuned as required. Each one has its own distinct graphic interface in the style of the module itself, and a neat feature is the ability to toggle the display between front and rear panel views, where parameters and in/out routing are controlled, respectively. I tried out quite a few of the effects, and although I would never get around to using more than a handful of them, I particularly liked the hall and room reverbs and the symphonic chorus. The attractive individual interfaces can be used to impress onlookers or customers, but they are also very useful in helping you remember what they do, and quickly identifying your go-to modules.
Just A Memory...
One of the most useful benefits of digital mixers is their ability to store and recall settings within a bank of scene memories, and the QU16 has 100 memory slots which will store every setting on the desk. This is a great feature, and incredibly useful if you are running the sound for more than one act within the same show — just store all the desk settings after each band's soundcheck, and simply recall that scene when they come on stage. The other main use for scene memories is when running theatre shows, and if there are several radio mics and fast changes involved it's almost impossible to work this successfully without a really good mute group function (which the QU16 does have, by the way), or by setting up previously programmed scenes.
The recall function on the QU16 is accessed by means of the touchscreen, which isn't the fastest way of dealing with quick live changes, but recall and 'next scene go' functions can be assigned to the user-defined buttons over on the right-hand side of the surface. Scenes can be named (a neat onscreen pop-up keyboard makes this easy), and various parameters can be excluded from the scene changes. For example, you might want to mute/unmute several radio mics but you don't want any preamp or EQ adjustments you make during the show to be overwritten each time a new scene is recalled.
Recording & Playback
The build quality of the QU16 appears to be well up to Allen & Heath's usual high standard, with all the top-panel controls securely fixed directly to the panel and all the rear connections hard-mounted to the casing, with none of those flimsy 'floating' components that rely on their internal circuit board to keep them in place. I really do like the layout, and the controls have a lovely smooth feel to them with just the right amount of mechanical resistance. The faders are fast and quiet, and the rubber buttons have a fairly positive action with a good level of illumination. The Qu16 is very compact and easy to transport (it's an attractive item and I would definitely be inclined to make use of the Kensington lock slot if leaving it unattended), and it represents a flexible and highly practical digital mixer in a small, easy-to-use format.
As always, I have only looked at some of the features and there's more information on the Allen & Heath web site where you can download more detailed information, but better still, try and get alongside one of these in a retail store and see for yourself what it can do. When you consider the QU16's development pedigree, its digital snake options, the potential for wireless remote control, its inbuilt multitrack recording facility, and its price, it's easy to see why this excellent little package has got a lot of people very interested.
The market for compact digital mixers is healthier now than it's ever been, with the obvious contenders being the Presonus StudioLive 16.4.2, Yamaha 01V96i, Behringer X32 Compact, Soundcraft Si Expression and Roland M200i.
Look, No Wires!
The QU16 has an Ethernet network port, which allows computer control over mixer parameters. This can also be used to connect the mixer to a wireless router, for iPad control using the Allen & Heath QU-Pad application. This allows remote control of the desk from anywhere within range of the router, and means that the mix can be adjusted from different listening positions or from the stage if necessary — an obvious advantage for a single-crew operation.
- Very easy to set up and use even if you're new to digital mixers.
- Excellent performance and feature set.
- Compact and versatile.
- Still awaiting USB drivers for PC.
Compact yet powerful and affordable, the QU16 sounds good, is simplicity itself to use, and offers a range of extremely useful features including wireless control and multitrack recording.
Audio-Technica +44 (0)1132 771441
American Music & Sound +1 800 431 2609.
New forum posts
- Re: Help! I went down the gear rabbit hole and dont know what to get resistorman > 01 Jan 2024, 15:56 Recording: Gear & Techniques
- Re: Help revamping setup and need objective Input. James Perrett > 01 Jan 2024, 15:50 Recording: Gear & Techniques
- Re: Help! I went down the gear rabbit hole and dont know what to get James Perrett > 01 Jan 2024, 15:23 Recording: Gear & Techniques
- Re: Karlax (new bizarre looking controller) ManFromGlass > 01 Jan 2024, 14:35 Recording: Gear & Techniques
- Re: Liability/Policy Requirements for Public Venues: What is normal? Hugh Robjohns > 01 Jan 2024, 14:16 Music Business
- Liability/Policy Requirements for Public Venues: What is normal?
- Help revamping setup and need objective Input.
- Why do PM's not show as sent straight away
- Midi + External Pedal integration
- When I ask AI about the next harmonic move:
- Help! I went down the gear rabbit hole and dont know what to get
- The Old Man In The Mirror
- Free Tech House Sample Pack (FL Studio, Ableton)
- Tech House Evolution Bundle by Incognet Samples OUT NOW!
- Mackie ProFX12 V3 - 'to phones' button monitors pre-fader signal from board
Recently active forums
- Recording: Gear & Techniques
- Mixing, Mastering & Post Production
- New Products & Industry News
- Music Business
- Windows Music
- Apps & Other Computers/OS
- Guitar Technology
- Keyboards & Synthesis
- DIY Electronics & Studio Design
- Live Sound & Performance
- Music Theory, Songwriting & Composition
- User Reviews
- Remote Collaboration
Create an account
- Free Backstage Toolkit
- Free Church Sound Training
- Free Home Recording Training
- Free Guitar Tone Training
- Ultimate Home Recording School
- Ultimate Live Sound School
- Ultimate Guitar Tone School
- Masterclass-Killer Vocals
- DAWs (Software)
- Drum Machines
- Electronic Drums
- Guitar Effects
- Mixing Consoles
- Allen & Heath
- Roland / Boss
- * Gift Cards
Copyright © 2024 ProAudioEXP
Powered by Shopify
0 products in your cart
Allen and Heath Qu Series Video Tutorial (Qu-16, Qu-24, Qu-32, Qu-SB, Qu-Pac)
Learning how to take your new Allen Heath Qu-16, Qu-24, Qu-32, Qu-SB or Qu-Pac to the next level has never been easier thanks to the official Allen Heath Qu Series Video Tutorial.
ProAudioEXP.com's David Wills spends 2.5 hours walking you through every feature of the SQ Series Mixers' workflow from Input Channels to Advance Routing with DCA groups and everything in between. Mixing 101 in the training uses easy to understand animations to teach you how a mixer works and how to use subgroups, EQ, Compression, Effects, Sidechains and Monitor Mixes- everything you'll need to know so you can mix like a pro.
If you have been getting frustrated trying to learn your Qu-16, Qu-24, Qu-32, Qu-SB or Qu-Pac from just using the manual, then sit down, grab a cup of your favorite beverage and look over the shoulder of a professional audio engineer with 30 years in the business putting your Qu Series Mixer through its paces.
- What's Included
INTRODUCTION Differences between Models Overview of Front Panel Overview of Rear Panel Updating Firmware Backing up the QU Factory Reset
MIXING 101 What do Mixers do? What is the Signal Flow? Subgroups Aux Sends Effect Routing Pre-Fader vs. Post-Fader Sends EQ Types Dynamic Processing
INPUT CHANNEL Signal Flow on the QU Series Getting around the Screen Naming Channels Setting Levels Phantom Power Phase Delay Compensation Stereo Linking Ducker vs. Insert Fn (Function) Key Setting Input Sources Gate Saving Settings in the Library HPF (High Pass Filter) PEQ (Parametric EQ) Compressor PAFL (Solo) Using the Library Copy/Paste/Reset Function Mute Groups Using Soft Keys
ROUTING Routing Overview Mix Busses Subgroups Matrix Mixes DCAs
EFFECTS Effects Signal Flow Selecting and Editing Effects GEQ (Graphic EQs)
SHOWS/SCENES/LIBRARIES Overview Working with Scenes Saving Data to USB Key
WORKFLOWS/TIPS Live Sound Recording Using with a DAW
ADDITIONAL SCREENS & SETTINGS
GRADUATION! Appendix 1: Using Wirelessly Appendix 2: QU-You Appendix 3: QU-Pad
Before this course, I learned everything about mixing through random youtube videos, which meant I only got bits and pieces here.
I didn't know how to set up, use the gates, compressors, softkeys, and everything else for my mixer. But this course was absolutely amazing, within one day I felt like I knew my mixer better than the last year of fiddling around with it and watching blurry youtube videos on it.
I absolutely would recommend this course for anyone who bought this mixer, especially from someone who doesn't really understand how it all works. The only thing that could be changed is in some of the buses, and mixes sections to have a claimer or something that it only works for the QU-32. I own the QU-16 and i would be writing down notes and everything until I realized my mixer doesn't have that function! haha
This could not have been made any easier to understand. Great instruction, easy to follow. I highly recommend this if your new to a digital mixer. For sure worth every penny.
I’ll admit freely that I am thoroughly impressed with this video tutorial for the QU Series Allen & Heath mixer. Video quality is excellent, great “hands on” view of the console during the various (and many) step-through training modules. I highly recommend this for anyone who owns a QU Series mixer. I’ve watched through completely once, and now browse back through to areas I wish to learn more about as I get more familiar with the mixer. Well done!
I was looking for a tutorial to understand deeply the QU32, David just did it great and easy, I full recommend this course…Congrats
David, let me be the first to say that this course is awesome and well put together just as all your other courses. I’m a big fan of your courses. Every since I purchase my Qu-32 I’ve been all over the internet and YouTube gathering information to learn audio engineering and the Qu mixer better. Your course brings it all together in one awesome and neat package of knowledge and theory. This course has it all and is super easy to follow and hone my skills in my home studio. I have now purchased eight different courses from you and I have definitely benefited from all of them and I’m a better engineer. The material is clear, concise and easy to follow. I definitely recommend this course to anyone that needs to get up to speed on the Qu mixers. Many thanks to you for making me a more knowledgeable and better engineer.
You may also like
Allen and Heath Avantis Video Tutorial
Allen and Heath SQ Series Video Tutorial (SQ5, SQ6, SQ7)
Follow ProAudioEXP on Social Media
- Terms/Conditions of Use
- Legal Policy
- Terms of Service
- Refund policy
Copyright © 2024 ProAudioEXP Powered by Shopify
Stay up to date on the latest product releases, special offers & news by signing up for our newsletter.
- dLive Forums
- Avantis Forums
- Recent Activity
Qu phantom power
Forums › Forums › Qu Forums › Qu troubleshooting › Qu phantom power
- Author Posts
we have a qu-32 and I cannot get our condenser mic hot, how do I turn on phantom power v48?
Have you read the manual? See page 30 for V 1.9
select the channel that mike is on mute it too
go to the screen and push the 48v icon
from the manual Phantom Power Turn on 48V if the connected device requires phantom power,Touch and hold for 1 second to toggle on or off. This prevents accidental operation. To prevent audible thumps make sure the channel is muted before plugging or unplugging sources while phantom power is on.
You must be logged in to reply to this topic.
Please create an account to get started.
Search our forums, share this page.
Recent Forum Topics
- USB B / SQ Drive
- Essential components of a well-structured CIPD assignment
- Avantis with two AR2412
- Playback screen
- Qu-32 Headphone Output Issue
- SQ5+6 and Adobe Audition
- ZED 6 power supply issue
Follow us on
Copyright Allen & Heath Ltd 2013.
- ALLEN & HEATH Manuals
- Music Mixer
- Reference manual
ALLEN & HEATH QU-24 Reference Manual
- Reference manual (83 pages)
- User manual (72 pages)
- Getting started manual (24 pages)
- page of 91 Go / 91
Table of Contents
- General Precautions
- Safety Instructions
1 Packed Contents
3 qu chrome edition and v1.8 firmware, 4 introduction.
- Overview and Features
- System Architecture and Processing
- Differences between the Qu Models
5 Connection Overview
- Local Input Connections
- Local Output Connections
- Other Connections
- Powering up the Mixer
6 Connecting Dsnake Remote Audio
- Connecting to a Remote Audiorack
- The ME Personal Mixing System
7 Qu-16, 24, 32 Operational Overview
- Fader Strips
- The Master Strip
- Working with the Sends on Faders
8 Qu-Pac Operational Overview
9 processing and mix functions.
- Channel Naming
- Channel Processing
- Working with the Processing
- Working with Processing Libraries
- Stereo Linking
- Processing Libraries
- List of Factory Libraries
- Channel Routing
- Working with the Routing Screens
- MIX Routing
- Working with the Matrix (Qu-24, Qu-32, Qu-Pac)
- Audio Groups
- Working with the Groups (Qu-24, Qu-32, Qu-Pac)
- Mute and DCA Groups
- Using Mute Groups
- Using DCA Groups
10 Touch Screen Mixing Functions
- Copy, Paste, Reset Keys
- The Sel Screens - Processing and Routing
- Home Screen
- Home Screen - User
- Home Screen - Meters
- Home Screen - RTA
- Home Screen - Qu-Drive (USB Audio)
- Working with FX - Adding Vocal Reverb
- Scene Memories
- Scene Contents
11 Touch Screen Setup Functions
- Audio Setup - PAFL
- Audio Setup - Talkback
- Audio Setup -Signal Generator
- Audio Setup - Automatic MIC Mixer (AMM)
- Working with the AMM
- Control Setup - Custom Layer
- Control Setup - Softkeys
- Control Setup - Network
- Control Setup - MIDI
- Control Setup - Preferences
- USB Data - Scene Transfer
- USB Data - Library Transfer
- USB Data - Show Transfer
- I/O Patch Setup - Surface
- I/O Patch - Dsnake in
- I/O Patch Setup - Dsnake out
- I/O Patch Setup - Monitor
- I/O Patch Setup - USB Audio
- Utility - Calibration
- Utility - Qu-Drive
- Utility - Firmware Update
12 Working with Audio Streaming and a DAW
13 qu-pac qu-control screen, 14 ios apps for wireless control, 15 resetting the mixer.
- Reset MIX Settings - a Starting Point for Mixing
- System Hard Reset
- Installing Qu-16, Qu-24, Qu-32
- Installing Qu-Pac
- Qu-16 System Block Diagram
- Qu-24 and Qu-32 System Block Diagram
- Qu-Pac System Block Diagram
- System Specifications
- 1 Local Output Connections
- Download this manual
Related Manuals for ALLEN & HEATH QU-24
Summary of Contents for ALLEN & HEATH QU-24
- Page 1 Qu Series Reference Guide V1.8 For firmware Check www.allen-heath.com for the latest firmware available Publication AP9372...
- Page 2 Limited One Year Manufacturer’s Warranty Allen & Heath warrants the Allen &Heath -branded hardware product and accessories contained in the original packaging ("Allen & Heath Product”) against defects in materials and workmanship when used in accordance with Allen & Heath's user manuals, technical specifications and other Allen & Heath product published guidelines for a period of ONE (1) YEAR from the date of original purchase by the end-user purchaser ("Warranty Period").
Page 3: Safety Instructions
Page 4: packed contents, page 5: table of contents.
- Page 6 System Specifications ......................91 About this guide This is the Reference Guide for the Allen & Heath Qu-16, Qu-24, Qu-32 and Qu-Pac digital mixers. V1.8 This guide is for Qu firmware . Please refer to the Allen & Heath website for the latest version of firmware and this reference guide.
Page 7: Qu Chrome Edition And V1.8 Firmware
Page 8: introduction, page 9: system architecture and processing, page 10: differences between the qu models.
- Page 11 Qu-32 4 Group masters Larger Touch Screen 2 Matrix masters 4 DCA Group masters 32 fader strips 4 stereo Group mix selects Qu-Pac Qu-Pac is the mix engine of the Qu-32 in a compact rack mountable format. It has the same local connections as the Qu-16 and can be expanded to use the additional Qu-32 channels and outputs by adding dSNAKE AudioRacks.
- Page 12 Firmware – The same version but different firmware download is needed for each model. Choose either the Qu-16, Qu-24, Qu-32 or Qu-Pac file when downloading firmware from the Allen & Heath web site. The procedure for updating firmware is the same for all models.
Page 13: Connection Overview
Page 14: local output connections, page 15: powering up the mixer, page 16: connecting dsnake remote audio.
- Page 17 Available AudioRacks: AB168 16 Mic/Line in, 8 Line out - Floor, shelf or rack mount The AB168 AudioRack can be used as a stage box on the floor or a surface, or mounted in a 19” rack using the optional rack ears. EXPANDER –...
Page 18: Qu Systems
- Page 19 Qu-32 Qu-32+AR84 – 8 remote inputs. Qu-32+AR2412 – Access to 24 – All inputs and outputs Provides 4 outputs mic inputs near the stage. are available locally. Qu-32 Qu-32 Qu-32 dSNAKE dSNAKE Qu-Pac – Same engine as CH1-24 Out1-12 Qu-32 but has 16 inputs and same outputs as Qu-16 available CH1-8 Out1-4...
Page 20: The Me Personal Mixing System
Page 21: qu-16, 24, 32 operational overview.
- Page 22 Mute key – Press to turn off the channel audio signal. This affects the send to all mixes including LR, groups, effects and stage monitors. The key lights red when muted. It flashes when muted by a Mute or DCA Group master. Sel key (select) –...
Page 23: The Master Strip
Page 24: working with the sends on faders, page 25: qu-pac operational overview.
- Page 26 System screens - These screens provide access to the mixer setup, Qu-Drive recording and memories: Home – Pages of housekeeping functions including safe Shut Down, Lock Surface, change and set up User Profile, view Meters and RTA, and work with Qu-Drive stereo and multitrack recording and playback.
Page 27: Processing And Mix Functions
Page 28: channel processing.
- Page 29 Preamp An analogue preamplifier (‘head amp’) matches each connected microphone or line signal to the operating level of the console before it gets converted to digital to be processed and mixed with the other channels. Source lets you choose one of four sources as the input to the channel.
- Page 30 The panel USB Select key in the SuperStrip switches between the current Preamp source (Local or dSNAKE) and the current USB source (Qu-Drive or USB B). This key is not available on Qu-Pac. Phantom Power Turn on 48V if the connected device requires phantom power, for example a condenser microphone or active DI box.
Page 31: Stereo Linking
- Page 32 Gate The Noise Gate can be switched in to dynamically turn off the audio when it drops below a certain level. For example, to reduce resonant decay of a kick drum or floor tom, or hiss of a noisy keyboard. Use the In key or screen button to switch the Gate in or out.
- Page 33 Compressor The Compressor is a powerful tool for controlling the dynamics of the sound, for example to smooth out a bass guitar or to narrow the dynamic range of a vocal to make it more intelligible in a busy mix. At its extreme setting the compressor can be used as a limiter to prevent the signal exceeding a preset maximum level.
- Page 34 Insert switches an internal FX in or out if one has been Group (not available on Qu-16) patched into the mix. The button is disabled when the insert is not patched. The FX is inserted at the start of the processing before the EQ. Use the FX / Back panel screen to choose and assign...
Page 35: Processing Libraries
Page 36: list of factory libraries, page 37: channel routing.
- Page 38 Channel Direct Output settings Adjust the channel Direct Output Trim from off to +10dB gain. The default setting is 0dB. Choose the channel source for the Direct Outputs using the drop-down menu. Choose whether the outputs are affected by the faders and/or mutes. These are global settings affecting all channels.
- Page 39 Channel Grp Sends screen The Qu-24 includes two stereo Group mixes, and the Qu-32 and Qu-Pac have four. Groups are not available on the Qu-16. Firmware V1.8 introduced Group Mix Mode. You can choose each Group to be either an audio group or a stereo mix.
Page 40: Mix Routing
Page 41: audio groups, page 42: working with the groups (qu-24, qu-32, qu-pac), page 43: mute and dca groups, page 44: using mute groups, page 45: using dca groups, page 46: touch screen mixing functions.
- Page 47 Status Bar – This lower screen toolbar shows useful system information and is always visible. key function - for example to show that the key is available to select a Library or Options page. Scene information – Shows the number and name of the current (Curr:) and next (Next:) scenes.
Page 48: Copy, Paste, Reset Keys
Page 49: the sel screens - processing and routing, page 50: home screen - user, page 51: home screen - meters, page 52: home screen - qu-drive (usb audio).
- Page 53 Stereo Playback – You can play back audio files from a USB storage device plugged into Qu-Drive: Format = 44.1 or 48kHz, 16 or 24-bit, WAV file Use the USB device with the Qu mixer only. Do not use it for other applications.
- Page 54 Multitrack Record – You can record to a USB storage device plugged into Qu-Drive: 18 Tracks = Individually patchable sources Record format = 48kHz, 24-bit, WAV file Data rate = 144 KB/sec per track (max 4GB total) ...
Page 55: The Fx
- Page 56 Symphonic Chorus - A faithful emulation of the 80’s classic chorus effect. Simple to use and frequently requested. The unit has just two controls, Frequency and Depth controlling the rate and delay range of the stereo modulator. The unit produces a rich, lively and wide chorus sound with a suggestion of very mild phasing / flanging.
Page 57: Working With Fx - Adding Vocal Reverb
Page 58: scene memories, page 59: scene contents.
- Page 60 The Filter screen Filter parameters: A Recall Filter protects one or more parameter types for all channels. Inputs/FX (All CH, ST, FX Ret, Groups) A scene stores all live mixing parameters. A Recall Input patch (Local, dSNAKE, USB) Filter can be set to protect (block) chosen ...
Page 61: Touch Screen Setup Functions
Page 62: audio setup - talkback, page 63: audio setup - automatic mic mixer (amm).
- Page 64 AMM In/Out – You can switch the Gain activity meter block – These level meters give you a real time AMM in or out to hear its effect on overview of the AMM gain distribution for all 16 channels. They light the mix.
Page 65: Working With The Amm
Page 66: control setup - custom layer, page 67: control setup - softkeys, page 68: control setup - network, page 69: control setup - preferences, page 70: usb data - scene transfer, page 71: usb data - show transfer, page 72: i/o patch setup - surface, page 73: i/o patch setup - dsnake out, page 74: i/o patch setup - monitor, page 75: i/o patch setup - usb audio, page 76: utility - calibration, page 77: utility - firmware update, page 78: working with audio streaming and a daw.
- Page 79 2.20.5 onwards this audio returns to the 1 and 2. You can change this manually on the Mac, Qu-16 and Qu-24 ST3 channel, or to CH31- and use the latest version of the Qu Windows Driver on 32 for the Qu-32. Download the latest driver the PC.
Page 80: Qu-Pac Qu-Control Screen
Page 81: ios apps for wireless control.
- Page 82 Connect. Enter the password if one has been set for Qu-You users at the mixer. The app detects the Qu mixer model – Qu-16, Qu-24, Qu-32 or Qu-Pac. Some settings such as Qu-Pad Custom layers and Qu-You Group names and assignments are stored locally and remembered when the app is started.
- Page 83 Setting up the Qu wireless network The app sends and receives control data over a wireless (Wi-Fi) network. This requires a wireless router (wireless access point) connected to the Qu mixer Network port. Control device Qu mixer Wireless router Qu Network port Cat5 cable Choosing a wireless router - For best performance we recommend you use a dual band (2.4 and 5GHz) wireless router (wireless access point) with auto channel selection.
Page 84: Resetting The Mixer
Page 85: system hard reset, page 86: specifications, page 87: installing qu-pac, page 88: qu-16 system block diagram, page 89: qu-24 and qu-32 system block diagram, page 90: qu-pac system block diagram, page 91: system specifications, this manual is also suitable for:, rename the bookmark, delete bookmark, delete from my manuals, upload manual.
- My Downloads 0
- Account Settings
- How it Works
- Questions and Suggestions
- Mini Multi Out
- MixWizard WZ3 12:2
- MixWizard WZ3 12M
- MixWizard WZ3 16:2
- MixWizard WZ4
- MixWizard WZ4 12:2
- MixWizard WZ4 16:2
- MixWizard WZ4 14:4:2
- MixWizard3 12-2
- MixWizard3 12M
- MixWizard3 14-4-2
- MIXWIZARD3 20S
- Pro Limiter
- S5000-DM48 2
- System 8 III
- UNDERSTANDING ACE
- WZ14-4-2 MK2
- WZ414:4:2 3
- Safety Instructions
- Packed contents
- Operational overview
- Channel routing
- Mute Groups
- The Master strip
- Scene memories
- Resetting the mixer
Allen & Heath QU-16 User Manual
For Firmware Version V1.1
Check www.allen-heath.com for the latest version available
Limited One Year Manufacturer’s Warranty
This product is warranted to be free from defects in materials or workmanship for period of one year from the date of purchase by the original owner.
To ensure a high level of performance and reliability for which this equipment has been designed and manufactured, read this User Guide before operating.
In the event of a failure, notify and return the defective unit to the place of purchase. If this is not possible then please contact the authorised ALLEN & HEATH distributor or agent in your country as soon as possible for repair under warranty subject to the following conditions:
Conditions Of Warranty
The equipment has been installed and operated in accordance with the instructions in this User Guide.
The equipment has not been subject to misuse either intended or accidental, neglect, or alteration other than as described in the User Guide or Service Manual, or approved by ALLEN & HEATH.
Any necessary adjustment, alteration or repair has been carried out by an authorised ALLEN & HEATH distributor or agent.
This warranty does not cover fader wear and tear.
The defective unit is to be returned carriage prepaid to the place of purchase, an authorised ALLEN & HEATH distributor or agent with proof of purchase. Please discuss this with the distributor or the agent before shipping.
If the unit is to be repaired in a different country to that of its purchase the repair may take longer than normal, whilst the warranty is confirmed and parts are sourced.
Units returned should be packed to avoid transit damage.
In certain territories the terms may vary. Check with your ALLEN & HEATH distributor or agent for any additional warranty which may apply.
If further assistance is required please contact Allen & Heath Ltd.
Qu Series products complies with the European Electromagnetic
Compatibility directives 2004/108/EC and the European Low
Voltage directives 2006/95/EC.
Any changes or modifications to the equipment not approved by Allen & Heath could void the compliance of the product and therefore the users authority to operate it.
Qu-16 User Guide AP9031 Issue 2
Copyright © 2013 Allen & Heath. All rights reserved
ALLEN & HEATH
Allen & Heath Limited, Kernick Industrial Estate, Penryn, Cornwall, TR10 9LU, UK http://www.allen-heath.com
IMPORTANT - Read these instructions before starting:
Before starting, read the Important Safety Instructions printed on the sheets supplied with the equipment. For your own safety and that of the operator, technical crew and performers, follow all instructions and heed all warnings printed on the sheet and on the equipment panels.
System operating firmware
The function of the Qu mixer is determined by the firmware (operating software) that runs it. Firmware is updated regularly as new features are added and improvements made. This guide relates to Version 1.1 firmware.
The latest firmware can be downloaded from the Allen & Heath website, transferred to USB key and then loaded into the Qu mixer using the Firmware Update utility.
Check the Allen & Heath website for the latest version of Qu firmware.
Software licence agreement
By using this Allen & Heath product and the software within it you agree to be bound by the terms of the relevant End User Licence Agreement (EULA), a copy of which can be found on the Allen & Heath website in the product's pages. You agree to be bound by the terms of the EULA by installing, copying, or using the software.
For further information, knowledgebase and technical support please refer to the Allen & Heath website .
To prevent damage to the controls and cosmetics, avoid placing heavy objects on the control surface, obstructing movement of the motorised faders, scratching the surface or touch screen with sharp objects, or rough handling and vibration.
Protect the equipment from damage through liquid or dust contamination. Avoid dust or small objects getting into the fader slots. Cover the mixer when it is not being used for a long period.
Computer and touch screen technology can be affected by extreme cold. If the equipment has been stored in sub-zero temperatures allow time for it to reach normal operating temperature before use at the venue. Recommended operating temperature for Qu is 5 to 35 degrees Celsius.
Avoid using the equipment in extreme heat and direct sunlight. Make sure the mixer ventilation slots are not obstructed and that there is adequate air movement around the equipment.
Transport the Qu using a touring grade, purpose designed flightcase with adequate foam lining and internal support for protection.
Clean the control surface with a soft brush and dry lint-free cloth. Do not use chemicals, abrasives or solvents.
It is recommended that servicing is carried out only by an authorised Allen & Heath agent. Contact details for your local distributor can be found on the Allen & Heath website. Allen & Heath do not accept liability for damage caused by maintenance, repair or modification by unauthorised personnel.
1. Packed contents
User Guide AP9031
19” Rack Ear Kit
To mount the Qu-16 in a standard 19” rack or flightcase. These fit over the plastic trims.
120m (396’) Cat5 drum
AH8721 • For use with dSNAKE remote audio
Right angled 4-pin XLR with built-in dimmer
80m (264’) Cat5 drum
AH7000 • For use with dSNAKE remote audio
REGISTER YOUR PRODUCT
Register online at: http://www.allen-heath.com/uk/support/Pages/ProductRegistration.aspx
This User Guide refers to Qu-16 firmware version V1.1 . A few features are not supported by this release. Please refer to the Allen & Heath website for the latest version of firmware and this user guide. For more details read the Release Notes available with the firmware.
Features not supported by firmware V1.1:
USB key Scene data transfer (Show files can be transferred)
User Libraries for FX and processing
Scene Recall Filters
Note – USB streaming is compatible with an Apple ® Mac computer only.
Windows ® PC is not supported.
The Qu-16 is a compact, rack mountable digital audio mixer from Allen & Heath. Building on the heritage of the GLD and flagship iLive digital consoles the Qu presents exceptional performance together with an intuitive analogue style user interface with knobs and touch screen, total recall of its settings, full input, output and FX processing, USB multitrack recording capability and remote wireless control using an iPad.
16 mono Mic / Line channels with XLR and TRS jack inputs
3 stereo Line channels
4 built-in FX engines with dedicated stereo FX return channels
Talkback mic input
Provides up to 24 simultaneous sources to the mix
16 mix buses – 10 mix, 2 FX, LR, PAFL
12 XLR mix outputs – 4 mono mix + 3 stereo mix + LR
2 channel AES digital output patchable from any mix
Stereo Alt Out TRS jack output patchable from any mix
2TRK output for recording
Input channel linking
Input processing – Preamp, HPF, Gate, PEQ, Compressor, Delay
Mono mix and LR processing – Graphic EQ, Compressor, Delay
Stereo mix processing – PEQ, Compressor, Delay
800x480 pixel colour touch screen for quick control
Motorised faders for sends on faders and mix recall
Master strip for quick access to mix levels and processing
AnaLOGIQ™ recallable analogue preamp
Effects ported from the flagship iLive console
4 assignable SoftKeys
Quick copy and reset of settings and scenes
100 Scene memories
Qu-Drive for stereo and 18-track recording/playback to USB hard drive
USB streaming to/from an Apple Mac computer (PC not supported)
USB key transfer of Show (mixer setup and all scenes)
User assignable Custom Layer
Qu-Pad wireless remote app for iPad
dSNAKE port for remote audio connection
Compatible with ME personal mixing system
FX and processing User Libraries ( Not supported by V1.1)
User Permissions to restrict operator access (Not supported by V1.1)
4. Connection Overview
The following connections are available on the rear panel of the Qu-16.
4.1 Input Connections
Mono Line Input – Balanced ¼” TRS (Tip, Ring, Sleeve) jack input for plugging in line level signals such as multitrack players and radio mic receivers. To work with unbalanced sources use a mono jack or link ring to sleeve within the TRS stereo jack.
Use DI boxes plugged into the Mic input for high impedance, low level sources such as acoustic instrument pickups.
Microphone Input – Balanced XLR input for plugging
in a low level source such as a microphone or DI box. 48V Pin2 = hot can be switched to the socket for condenser mics and active
DI boxes that require phantom power.
Note - To avoid loud thumps, mute the channel before plugging in cables or switching 48V on or off.
Stereo Line Input – ST1 and ST2 balanced ¼” TRS (Tip, Ring, Sleeve) jack inputs for plugging in line level stereo sources such as CD players. The L input normals (switches) through the R input so that you can work with a mono source by plugging into just the L/M input.
To work with RCA phono connections use jack to RCA converter plugs.
Talkback Input – Dedicated balanced XLR input for plugging in a microphone to route to the mixes for the engineer to talk to the performers on stage. Phantom power can be switched to the socket for condenser microphones.
4.2 Output Connections
4.4 Powering up the mixer
The Qu has an internal universal voltage power supply unit. This means you can use your mixer in most parts of the world without the need to modify the unit as long the local mains supply is within:
Important - Before starting, read the Safety Instructions Sheet packed with the mixer. These can also be downloaded from the Allen & Heath website.
Also read the safety notes printed on the rear of the mixer.
AC MAINS IN – Standard IEC socket for connecting the mixer to the local mains supply. Plug in a mains lead with moulded plug suitable for your territory. A suitable mains lead is shipped with the mixer.
Note – Do not replace the mains plug or modify the lead in any way. For your own safety and that of the operator and performers do not remove or defeat the ground connection.
A cable clamp is provided. You can slot the cable into this or lock it in place. To lock the cable use a star head Torx T20 screwdriver to refit the clamp around the cable.
Fuse – Mains input fuse to protect the mixer circuits in the unlikely event of a failure or excessive power surge. If you need to replace the fuse always use one of the same type and rating as printed on the rear panel. If the replacement fuse blows then refer to your authorised Allen & Heath service agent for advice.
Power ON/OFF switch – Press to switch the mixer on. Press again to switch it off.
Switching the mixer on – Press the ON/OFF switch. The rear panel blue Power indicator lights. The mixer takes just a few seconds to boot up. It restores its previous settings. CH1 is selected and its processing shown on the screen.
Note – To avoid loud thumps, do not switch the mixer on or off while the PA speakers are powered. Always switch the amplifiers on last, and switch them off first.
Switching the mixer off – First select the Home
screen. Touch Shut Down to safely complete processes such as parameter storing and USB data transfer or recording. Once complete, press the ON/OFF switch to turn the mixer off.
5. Connecting dSNAKE Remote Audio
The Qu-16 mixer provides local sockets on its rear panel for all audio inputs and outputs. It can also work with remote audio by connecting over a single cable ‘digital snake’ to an Allen & Heath AudioRack, or to the Allen & Heath ME Personal Mixing System.
5.1 Connecting to a remote AudioRack
The Qu-16 can connect to an Allen & Heath GLD-AR2412 or GLD-AR84 AudioRack so that the audio can be plugged into a rack on stage and routed to the Qu-16 over a single Cat5 cable ‘digital snake’ plugged into its dSNAKE port.
24 remote input signals
12 remote output signals
40 personal mixing sends
Preamp control – Gain, Pad, 48V
The Qu mixer provides a locking Neutrik EtherCon socket to protect the connections and ensure suitability for touring. Use a touring grade cable fitted with locking EtherCon plugs.
The following remote AudioRacks are available:
The ‘digital snake’ – dSNAKE provides a convenient, single Cat5 cable alternative to the typical heavy analogue copper multicore to connect many inputs and outputs on stage. One cable carries multiple channels of audio in both directions together with remote control of the preamps.
Cat5 cable – Use STP (shielded twisted pair) Cat5e or higher cables. Those with both foil and braided screens provide shielding from interference and are generally more rugged. Stranded core cables are less prone to damage when kinked or repeatedly coiled.
Maximum cable length = 120m (396’)
Remote Inputs - dSNAKE inputs are mapped one-to- one to the Qu-16 CH1-16 and ST1-3 input channels.
Note - dSNAKE does not add channels to the Qu-16. Choose either Local (rear panel) or dSNK (remote) input for each channel.
Remote Outputs - Qu-16 mix and LR outputs are mapped to the output sockets on the AR rack. These duplicate the outputs on the Qu-16 rear panel.
5.2 Connecting to the ME Personal Mixing System
The Allen & Heath ME Personal Mixing System can be used with the Qu-16. This provides customisable personal monitor control for individual musicians and performers on stage.
ME-1 personal mixer – A compact personal mixer able to work with up to 40 channels. Features built-in headphones and monitor output. Intuitive and easy to operate, its 16 select keys can be configured to provide as much or as little control as the musician needs.
The 40 ME channels are mapped in order from CH1-6, ST1-3, LR, FX1-3 returns and Mix1-10 to dSNAKE. These can be chosen and grouped to ME-1 keys using the setup function available on the ME-1 mixer.
Multiple ME-1 mixers can be connected in series (daisy chained) by linking the output of one to the input of the next. Alternatively, they can be connected in parallel and powered over their Cat5 cables using a standard PoE Ethernet switch or the Allen & Heath ME-U hub. The ME connects directly to a dSNAKE compatible port using a Cat5 cable.
Connecting ME to the AR2412 AudioRack - ME-1 mixers, a standard Ethernet switch or the ME-U hub can be plugged into either or both the AR2412 MONITOR and EXPANDER ports.
Connecting ME to the Qu-16 - ME-1 mixers, a standard Ethernet switch or the ME-U hub can be plugged directly into the Qu-16 dSNAKE port if you are not using this to connect to an AudioRack. Power can be provided over the Cat5 by the ME-U or a PoE switch.
Daisy chain other ME-1
Find out more about the ME Personal Mixing System at www.allen-heath.com/me
6. Operational Overview
This section provides an overview of the Qu-16 layout and operation to help you get started quickly.
Channel select Sel key
6.1 Fader Strips
The Qu-16 has a group of 16 fader strips. These provide access to the input and master channel levels and processing.
The main channel levels, master levels and all sends to the effects and mixes can be easily viewed and adjusted using the faders. The faders can also be used to adjust the Graphic EQ while in Fader Flip mode.
The faders are motorised and instantly move to show the current settings when the layer or function is changed.
Layers – There are three Layers. These provide access to 32 strips identified by the labels alongside the layer select keys. Indicators next to the keys show which layer is active.
Press the lower key to access the 16 mono channels.
Press the upper key to access the 3 stereo channels, FX returns, FX send and Mix masters. Press both keys together to access the user assignable Custom layer.
Mute key – Press to turn off the channel audio signal. This affects the send to all mixes including LR, effects and stage monitors. The Mute key lights red when the channel is muted. It flashes when it is muted by a Mute Group master.
Sel (select) key – Press to access the Channel Processing . Parameters can be adjusted using the SuperStrip controls. The Touch Screen will display the settings and provide additional controls if either the Processing or Routing screen is active. The Sel key is also used for:
Assign mix routing – Hold down the ‘Assign’ key and press Sel keys to assign channels to the mix currently selected in the Master Strip. The Sel keys light green for channels assigned to the selected mix.
Assign Pre/Post fade sends – Hold down the ‘Pre Fade’ key and press Sel keys to toggle channel sends pre or post fader for the mix currently selected in the Master Strip. The Sel keys light green for channels set pre-fade.
Copy channel processing – Hold down the Copy key and press a channel Sel key to copy its processing settings. Then hold down the Paste key and press one or more Sel keys to instantly paste those settings to other channels.
Reset channel processing – Hold down the Reset key and press a channel Sel key to instantly reset all its processing to factory default.
PAFL key – Press to listen to a channel using headphones and check its level on the main meters. The meter PAFL indicator lights. Press PAFL again to turn it off. A SoftKey can be assigned to clear all active PAFL selections.
Options are available in the Setup screen to choose how you want PAFL to work: Auto-cancel – Listen to one channel at a time.
Additive mode – Listen to more than one channel at a time.
Sel follow PAFL – Link the Sel switch so that pressing PAFL automatically selects the processing for that channel.
LR to PAFL – Routes the main LR mix to the monitor when there is no PAFL selected.
Output AFL – This option sets the mix strip PAFL keys to monitor AFL (afterfade listen). With this option turned off these keys monitor PFL (pre-fade listen). The default is AFL so that you can check mixes after the master fader.
Input AFL – This option sets the input strip PAFL keys to monitor AFL (afterfade listen). With this option turned off these keys monitor PFL (pre-fade listen). PFL is the usual setting for inputs so that you can check and set their gain before you bring up the faders.
Channel meter – The strip meters let you keep an eye on signal levels while you are mixing. These display channel level before the fader and mute control:
Pk – Lights red to warn that the signal is too hot and gain or trim should be reduced. It turns on 3dB before clipping to warn you before audible distortion. Pk senses the signal at several points within the channel.
0 – Lights when the signal reaches nominal 0dBu allowing a healthy 18dB headroom. This is the normal level for mixing.
Sig – Lights to show signal presence. It turns on at -26dBu.
Fader – Controls the level of the input channel, FX or mix master assigned to it. This can be the main channel fader or a send to an effect or mix depending on which Mix Select key is active in the Master Strip.
The faders can control the Graphic EQ frequency bands while in GEQ Flip mode with a mix master Sel key active. The range of frequencies accessed by the faders is highlighted in the touch screen and labelled at the top of the faders. The centre 0dB flat position is marked on the fader scale.
6.2 Channel Processing
The SuperStrip provides familiar, analogue feel, one function per knob control of channel and mix master processing such as equalisers and dynamics. The Touch Screen displays the parameter values and provides additional related controls while in the Processing screen. This processing is accessed using the fader strip Sel keys.
The following processing is available:
6.3 Working with the Processing:
Press a fader strip Sel key. The Processing Block controls become active for that channel.
Press the Processing key to work with the parameters on the Touch Screen.
Touch the top part of the Touch Screen to open the tabs for the available processing blocks.
View values in the lower part of the screen. Touch screen buttons and use the screen rotary to adjust parameter values.
An analogue preamplifier (‘head amp’) matches each connected microphone or line signal to the operating level of the console before it gets converted to digital to be processed and mixed with the other channels.
Source lets you choose one of four sources as the input to the channel:
Local – Mic/Line sockets on the Qu rear panel. dSNK – Remote preamps via dSNAKE. Qu-Drv – Playback from USB hard drive.
USB B – Audio streaming from a Mac computer.
Press the Fn key to open the Source Select screen.
Touch the CH buttons to highlight those you wish to change. Select the source from the list.
Choose either Qu-Drive or USB (affects all channels)
Your browser is no longer supported. Please upgrade your browser to improve your experience.
Home Hardware Everything I/O AB168
16in / 8out 48kHz Expander
AB168 is a 48kHz portable remote AudioRack for use with Qu, Avantis and SQ mixers, and with AHM audio matrix processors.
16 Mic Preamps
+60dB of gain, Phantom Power indicators and -20dB pad for line level sources.
8 XLR Line Outs
Balanced, relay protected line outputs on XLR.
For daisy-chaining 2 compatible Expanders or connection to ME personal mixers.
No configuration required, just connect to your mixer and you’re ready to go. Firmware updates are handled automatically by the mixer.
Built To Last
Ready for the Stage
The Expander’s rugged design, with hard-wearing rubber bumpers, allows it to be placed directly on the stage floor during performances. Weighing in at just 4.8kg and featuring a sturdy carry handle, the AB168 offers the convenience and portability needed in rental, education, houses of worship and many other environments. An optional 4U rack mounting kit is available for installation in 19-inch racks.
Put It Where You Need It
The AB168 can be placed up to 100m away from the mixer for maximum flexibility of positioning. The unit connects over a single Cat5 cable to the mixer or upstream Expander. A second port is provided for daisy-chaining to another compatible expander or for connection to a ME personal mixing system.
Connect to the ME Personal Mixing System
The AB168 can connect directly to our ME Personal Mixing System via the Expander port, giving musicians the power to control their own monitor mix.
SQ delivers pristine 96kHz audio and class-leading 0.7ms latency with processing and FX add-ons from our flagship dLive system.
Whether you’re making the move from analogue or updating your digital desk, mixing live or in the studio, it’s time to…
AHM is a family of powerful Audio Matrix Processors supported by a comprehensive ecosystem of scalable I/O, control and Dante solutions.…
Downloads and Documents
The latest Firmware, documents, specifications and downloads, as well as useful links to support, all in one place
Please read and make sure you understand this End User License Agreement before you download and install any software from this website or use any goods sold to you by us which contain software. Scroll to the bottom of this page to continue.
ALLEN & HEATH END USER LICENCE AGREEMENT
IMPORTANT- PLEASE READ CAREFULLY: THIS END-USER LICENCE AGREEMENT (“EULA”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND ALLEN & HEATH LIMITED OF KERNICK INDUSTRIAL ESTATE, PENRYN, CORNWALL TR10 9LU (“ALLEN & HEATH”) FOR THE ALLEN & HEATH SOFTWARE THAT ACCOMPANIES THIS EULA, WHICH INCLUDES COMPUTER SOFTWARE/ FIRMWARE WHICH MAY ALSO INCLUDE ASSOCIATED MEDIA, PRINTED MATERIALS, “ONLINE” OR ELECTRONIC DOCUMENTATION, AND INTERNET-BASED SERVICES AND DOWNLOADED SOFTWARE AND ANY UPDATES (“SOFTWARE”). AN AMENDMENT OR ADDENDUM TO THIS EULA MAY ACCOMPANY THE SOFTWARE.
YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE.
If You do not agree to the following terms, or do not fulfil the requirements set out in this EULA, no licence is granted to You by this EULA and You may not use, install or download the Software (and any copies of the Software that You do hold must be deleted or destroyed).
- GRANT OF LICENCE.
- 1.1 In consideration of your paying any price charged for the Software or product sold by Allen & Heath to You which contained the Software at point of sale (“ Product ”) and/or your use of any free Software and your compliance with these terms, Allen & Heath grants to You the non-exclusive right to install and/or use the Software as specified in this EULA and in accordance with any documentation that accompanies the Software or Product online or in paper format (and which includes, without limitation, the terms and conditions upon which Allen & Heath sold the Product to You) (“ Documentation ”).
- THIRD PARTY SOFTWARE AND OPEN SOURCE SOFTWARE.
- 2.1 Some or all of the Software may consist of third party applications and packages which may be proprietary and / or open source software. You are obliged to comply with any additional licensing terms related to such third party applications. To the extent that this EULA contains any provision(s) which are contradictory to the terms of those third party applications and packages, the terms of those third party licences shall apply to that Software as opposed to the terms of this EULA and the terms of this EULA shall not apply to them. Unless stated otherwise in the documentation that accompanies the Software or Product, Allen & Heath does not provide any warranty, maintenance, technical or other support for third party applications and all warranties in the Software are disclaimed as set out in clause 10 below.
- 2.2 A list of the third party software, acknowledgement and licences for each Product can be found at https://www.allen-heath.com/open-source-software/ as may be updated from time to time.
- 2.3 Certain software libraries and other third party software included with the Software are free software and licenced under the terms of open source licences. You may obtain a complete source code copy of such free software under the terms of the licence if applicable, without charge at https://www.allen-heath.com/open-source-software/
- 2.4 To the extent that the Software links to any open source software libraries (“OSS Libraries”) that are provided to You with the Software, nothing in this EULA shall affect Your rights under the licenses on which the owner of intellectual property rights in the relevant OSS Libraries (“Third Party Licensor”) has licensed the OSS Libraries, details of which can be found at https://www.allen-heath.com/open-source-software/ . To the extent that Third Party Licensors have licensed OSS Libraries on the terms of v2.1 or v3 of the Lesser General Public License issued by the Free Software Foundation (the “LGPL”), those OSS Libraries are licensed to You on the terms of the relevant LGPL and are referred to, in this clause 2.4 and in clause 6.1.4, as the LGPL Libraries. You may obtain a complete copy of the source code of the LPGL Libraries without charge at https://www.allen-heath.com/open-source-software/ in order that You may modify the LGPL Libraries in accordance with the relevant LGPL, together with certain object code of the Software necessary to enable You to re-link any modified LGPL Library to the Software.
- EXPORT/IMPORT RESTRICTIONS.
- 3.1 The Software, including technical data, may be subject to U. S. export control laws, and may be subject to export or import regulations in other countries. You agree to comply with all such regulations, and acknowledge that it is your responsibility to obtain all licences to export, re-export, or import the Software. In particular, Software may not be downloaded, or otherwise exported or re-exported (i) into, or to a national or resident of, Cuba, Iraq, Iran, North Korea, Libya, Sudan, Syria (as such listing may be revised from time to time) or any country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nations or the U.S. Commerce Department’s Table of Denial Orders.
- INTELLECTUAL PROPERTY RIGHTS.
- 4.1 Allen & Heath reserves all rights not expressly granted to You in this EULA or third party licences associated with it. The Software is protected by copyright and other intellectual property laws and treaties. Allen & Heath or its suppliers own or have the right to license the title, copyright, and all other intellectual property rights in the Software. The Software is licensed, not sold, to You by Allen & Heath, and You shall have no rights in or to the Software other than the right to use it in accordance with the terms of this EULA.
- ADDITIONAL SOFTWARE/SERVICES.
- 5.1 This EULA and any amendment or addendum to this EULA applies to updates, supplements, or add-on components of the Software that Allen & Heath may provide to You, including in accordance with clauses 2.2 and 2.3, or make available to You after the date You obtain your initial copy of the Software unless a further EULA is provided with these.
- LICENSEE’S UNDERTAKINGS
- 6.1 Except as expressly set out in this Licence or as permitted by any local law, you undertake:
- 6.1.1 not to copy the Software or Documentation except where such copying is incidental to normal use of the Software or where it is necessary for the purpose of back-up or operational security;
- 6.1.2 not to translate, merge, adapt, vary or modify the Software or Documentation, assign the benefit or burden of this Licence in whole or in part, or to allow the Software to become the subject of a charge, lien or encumbrance;
- 6.1.3 not to make alterations to, or modifications of, the whole or any part of the Software nor permit the Software or any part of it to be combined with, or become incorporated in, any other programs, unless authorised by us in writing;
- 6.1.4 not to disassemble, decompile, reverse engineer or create derivative works based on the whole, or any part, of the Software nor attempt to do any such things except to the extent that:
(i) by virtue of section 296A of the Copyright, Designs and Patents Act 1988, such actions cannot be prohibited because they are essential for the purpose of achieving interoperability of the Software with another software program, and provided that the information obtained by you during such activities:
(a) is used only for the purpose of achieving interoperability of the Software with another software program; and
(b) is not unnecessarily disclosed or communicated to any third party without our prior written consent; and
(c) is not used to create any software which is substantially similar to the Software; and
(ii) the Software links to LGPL Libraries and reverse engineering of the Software is essential for debugging any modifications You have made to the LGPL Libraries.
- 6.1.5 where You are acting in the course of Your trade, business, craft or profession (“ Business Customer ”), not to permit the Software to be accessed through an electronic network beyond your normal place of business;
- 6.1.6 to keep all copies of the Software secure and to maintain accurate and up-to-date records of the number and locations of all copies of the Software;
- 6.1.7 to supervise and control use of the Software and (where you are a Business Customer) ensure that your employees, representatives and customers use the Software in accordance with the terms of this Licence; and
- 6.1.8 to include our and our licensors’ copyright notices on all entire and partial copies you make of the Software or any third party software we supply on any medium.
- 6.2 You must permit us and our representatives, at all reasonable times and on reasonable advance notice, to inspect and have access to any premises at which the Software or the Documentation is being kept or used, to the Products and other relevant computer equipment located there, and to any records kept pursuant to this Licence, for the purpose of ensuring that you are complying with the terms of this Licence.
- RESALE AND SOFTWARE TRANSFER.
- 7.1 Software identified as “Not for Resale” or “NFR,” may not be sold or otherwise transferred for value, or used for any purpose other than demonstration, test or evaluation.
- 7.2 Internal: You may transfer the Software to an alternative system. After the transfer, You must completely remove the Software from the former system.
- 7.3 Transfer to a third party: You may make a one-time permanent transfer of this EULA and the Software to another end user. If you do so (i) You may not retain any copy of the Software, (ii) the transfer must include all of the Software (including all component parts, the media and printed materials, any updates and, if applicable, a Certificate of Authenticity) and be subject to this EULA. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the Software must agree to be bound by this EULA and any amendment or addendum to this EULA.
- 8.1 Without prejudice to any other rights, Allen & Heath may terminate this EULA if You fail to comply with any of the terms of this EULA. In such an event, all rights granted to You under this EULA shall cease, You must cease all activities authorised by this EULA and You must destroy all copies of the Software and all of its component parts within your control.
- LIMITED WARRANTY & YOUR EXCLUSIVE REMEDY.
- 9.1 Subject to clauses 10.3 and 10.4, Allen & Heath warrants that the Software will perform substantially in accordance with the Allen & Heath materials that accompany the Software for a period of ninety (90) days from the date of receipt. If an implied warranty or condition is created by the laws of your territory that cannot be excluded, You are entitled to rely upon it, but only as to defects discovered during the period of this limited warranty (ninety days).
- 9.2 ALLEN & HEATH’S ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, UNDER THE LIMITED WARRANTY PROVIDED IN THIS CLAUSE, OR FOR ANY OTHER BREACH OF THIS EULA, OR FOR ANY OTHER LIABILITY RELATING TO THE SOFTWARE, SHALL BE (AT ALLEN & HEATH’S OPTION), (I) RETURN OF THE AMOUNT PAID (IF ANY) FOR THE SOFTWARE, OR (II) REPAIR OR REPLACEMENT OF THE SOFTWARE, TO THE EXTENT THAT IT DOES NOT MEET THE LIMITED WARRANTY.
- 9.3 You will receive the remedy elected by Allen & Heath. You are responsible for any expenses You may incur. The Limited Warranty provided in this clause is void if failure of the Software has resulted from accident, abuse, misapplication, abnormal use, a virus, or combination of the Product or Software with any other product or software. Any replacement Software will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, and Allen & Heath will use reasonable efforts to provide your remedy within a reasonable time of your compliance with Allen & Heath’s warranty remedy procedures.
- 9.4 Where You: (i) are acting outside the course of Your trade, business, craft or profession, and are using Products for Your domestic, private, and non-commercial use; and (ii) you have either paid Allen & Heath for the Software or a Product for which you were obliged to download and/or install Software on the Product for its proper functioning (“ Consumer ”) the warranties and remedies in relation to the Software shall be those contained in the terms and conditions upon which Allen & Heath sold the Products to You as a Consumer (“ Consumer Terms of Sale ”).
- 10.1 The Limited Warranty that appears above is the only warranty made to You and is provided in lieu of any other express warranties or similar obligations (if any) created by any advertising, documentation, packaging, or other communications.
- 10.2 Except for the Limited Warranty and to the maximum extent permitted by applicable law, Allen & Heath and its suppliers provide the Software and support services (if any) “AS IS” and “WITH ALL FAULTS”, and hereby disclaim all other warranties and conditions, whether express, implied or statutory, including, but not limited to, any (if any) implied warranties, duties or conditions of merchantability, of fitness for a particular purpose, of reliability or availability, of accuracy or completeness of responses, of results, of workmanlike effort, of lack of viruses, and of lack of negligence, all with regard to the Software, and the provision of or failure to provide support or other services, information, software, and related content through the Software or otherwise arising out of the use of the Software.
- 10.3 ALLEN & HEATH DOES NOT WARRANT THAT THE SOFTWARE IS FREE OF BUGS OR ERRORS, AND THE EXISTENCE OF SUCH WILL NOT RESULT IN ALLEN & HEATH (i) BEING IN BREACH OF THIS EULA OR (ii) INCURRING ANY LIABILITY.
- 10.4 SO FAR AS IS PERMITTED BY LAW, THERE IS NO WARRANTY OR CONDITION OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, CORRESPONDENCE TO DESCRIPTION OR NON-INFRINGEMENT WITH REGARD TO THE SOFTWARE.
Where you are a Consumer and there is any conflict between the terms of this clause 10 and the Consumer Terms of Sale, the Consumer Terms of Sale shall apply.
- LIMITATION OF LIABILITY.
- 11.1 To the maximum extent permitted by applicable law, and except as provided in any Allen & Heath guarantee provided with the Software or Product and the Limited Warranty (above), Allen & Heath and its suppliers shall not be liable for any damages whatsoever (including without limitation, damages for loss of data, loss of business profits or business opportunity, business interruption, loss of business information or other direct, indirect, consequential or pecuniary loss) arising out of the use or inability to use the Software, even if Allen & Heath has been advised of the possibility of such damages.
- 11.2 (WITHOUT PREJUDICE TO CLAUSE 9.2) IN ANY CASE ALLEN & HEATH’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE. THESE LIMITATIONS DO NOT APPLY TO ANY LIABILITIES THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAWS. SUBJECT TO THE FOREGOING, ALLEN & HEATH’S LIABILITY FOR INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS SHALL BE LIMITED TO BREACHES OF RIGHTS SUBSISTING IN THE UK.
- 11.3 Where you are a Consumer and there is any conflict between the terms of this clause 11 and the Consumer Terms of Sale, the terms of the Consumer Terms of Sale shall apply.
- 12.1 Save where the Software forms part of a Product, this EULA (including any Allen & Heath addendum or amendment to this EULA which is included with the Software and the licences referenced in clause 2) constitutes the entire agreement between You and Allen & Heath relating to the Software and the support services (if any), and they supersede all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA. To the extent the terms of any Allen & Heath policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall prevail over such conflicting provisions.
- 12.2 This EULA is binding on You and Allen & Heath and on any respective successors and assigns.
- 12.3 Allen & Heath may transfer, assign, charge, sub-contract or otherwise dispose of this EULA, or any of its rights or obligations arising under it, at any time.
- 12.4 If any provision of this EULA is held by a competent authority to be illegal, invalid, void or unenforceable under the laws of any jurisdiction, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
- 12.5 If Allen & Heath fails, at any time during the term of this EULA to insist upon strict performance of any of your obligations under this EULA, or if it fails to exercise any of the rights or remedies to which it is entitled under this EULA, this shall not constitute a waiver of such rights or remedies and shall not relieve You from compliance with such obligations. A waiver by Allen & Heath of any default shall not constitute a waiver of any subsequent default. No waiver by Allen & Heath of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
- 12.6 Allen and Heath will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under this Licence that are caused by an event outside of its reasonable control
- 12.7 All notices given by You to Allen & Heath must be given to Allen & Heath Limited at Kernick Industrial Estate, Penryn, Cornwall TR10 9LU. Allen & Heath may give notice to You at your most recent address (be it physical or e-mail) known to Allen & Heath, and/or through a notice posted on Allen & Heath’s then website. Notice will be deemed received and properly served 24 hours after an e-mail is sent, 24 hours after posting on Allen & Heath’s website, or three days after the date of posting of any letter.
- 12.8 This licence shall be governed and construed in accordance with the laws of England and Wales. Subject to Allen & Heath being entitled to enforce the terms of this EULA in any court or jurisdiction that it sees fit, any dispute arising from or related to this EULA shall be subject to the non-exclusive jurisdiction of the courts of England and Wales. Where You use the Software outside of England and Wales, the local law may impose greater restrictions on You that You must comply with.
- YOUR ACKNOWLEDGMENT:
- 13.1 YOU ACKNOWLEDGE THAT YOU HAVE READ THIS EULA, UNDERSTAND IT, AND AGREE BY USING THE SOFTWARE TO BE BOUND BY ITS TERMS.
Should you have any questions concerning this EULA, please contact:
Marketing Dept, Allen & Heath Ltd Kernick Industrial Estate, Penryn Cornwall TR10 9LU, UK t: +44 1326 372070
Sign up to the Newsletter
Keep up with the latest news and product developments from Allen & Heath.